SHIPPING TIMES
Netherlands: 1-2 working days.*
Belgium and Germany: 1-3 working days.*
Other European countries: 2-5 working days.*
Countries outside Europe: 5-7 working days.*
Because we want to keep our carbon footprint as small as possible, we ship every order in its entirety. So when you order one piece that is in stock, and one piece on pre-order, we ship the whole order on pre-order delivery times.
Taj is not responsible for any delays caused by third parties (transport/courier company). However, if you have not received your package after the delivery time mentioned above, please send an email to [email protected]. Then we will sort it out!
*Excluding pre-orders, personalized jewelry and customization. These jewelry have a different delivery time.
*Please note that delivery times during the summer and holiday months (mid-November to mid-January) may be slightly longer in some cases due to busy suppliers and postal services.
SHIPPING COSTS
The Netherlands: free shipping over € 100. For orders below € 100, shipping costs are € 3,95.
Belgium and Germany: free shipping above € 150. For orders below € 150, shipping costs are € 4,95.
Rest of the world: Shipping costs vary per country. You can see the exact shipping costs during the ordering process.
COSTS FOR COUNTRIES OUTSIDE THE EU
For countries outside the EU there may be additional costs at the border. These are import duties and import tax, which form a certain percentage of the purchase amount. These possible additional costs differ per country and are for your own account.
SHIPPING ADDRESS
We do not send packages to postal collection points; only to home addresses or work/office addresses. It is therefore not possible to provide the address of a collection point.
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